Question 1

How do I reserve a trailer?

Accepted Answer

You can book online anytime through our booking portal at intowtrailerrental.hqrent.com, or call us at (417) 815-5959. We are available 24/7 to help you get reserved.

Question 2

Do I need to make a reservation in advance?

Accepted Answer

We recommend booking ahead to guarantee availability, especially on weekends. However, same-day rentals are available if the trailer is not already reserved.

Question 3

Is there a security deposit?

Accepted Answer

Yes. A $200 security deposit is required for the car hauler at the time of booking. The deposit is refunded upon return of the trailer in the same condition it was rented.

Question 4

Can I extend my rental period?

Accepted Answer

Yes, extensions are allowed subject to availability. Contact us as soon as possible if you need more time so we can accommodate you and update your reservation.

Question 5

What are your rental rates?

Accepted Answer

The 16ft Utility Trailer rents for $10/hour, $60/day, $360/week, and $1,200/month. The 20ft Car Hauler rents for $15/hour, $100/day, $600/week, and $2,000/month.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through our secure online booking system. Payment is collected at the time of reservation.

Question 7

Is there a mileage fee or distance limit?

Accepted Answer

No. We do not charge mileage fees. Rent the trailer and take it wherever you need to go within your rental period.

Question 8

Where do I pick up the trailer?

Accepted Answer

Pickup location details are provided at the time of booking. We are based in Springfield, MO and serve the surrounding area. Contact us at (417) 815-5959 for specific pickup details.

Question 9

What are your pickup and return hours?

Accepted Answer

We are available 24/7. You can coordinate a pickup or drop-off time that works best for your schedule.

Question 10

What do I need to bring for pickup?

Accepted Answer

Bring a valid government-issued photo ID and the vehicle you plan to tow with. Make sure your vehicle has the correct hitch ball size — 2" for the utility trailer or 2-5/16" for the car hauler.

Question 11

What ball size do I need?

Accepted Answer

The 16ft Utility Trailer requires a 2" ball. The 20ft Car Hauler requires a 2-5/16" ball. Both trailers use a 7-pin plug for lights and brakes.

Question 12

Does my vehicle need a brake controller?

Accepted Answer

Both trailers are equipped with electric brakes. Your tow vehicle should have a functioning brake controller for safe towing. Check your vehicle's manual or contact us if you are unsure.

Question 13

What tow vehicle capacity do I need?

Accepted Answer

Your vehicle's tow rating should meet or exceed the trailer's GVWR — 7,000 lbs for the utility trailer or 10,400 lbs for the car hauler. Always verify your vehicle's towing capacity before booking.

Question 14

What areas do you serve?

Accepted Answer

We primarily serve Springfield, Ozark, Nixa, Republic, Battlefield, Rogersville, Marshfield, and Strafford. We also extend service to Joplin, Branson, Lebanon, Bolivar, and Aurora.

Question 15

What happens if the trailer is damaged during my rental?

Accepted Answer

You are responsible for any damage that occurs during your rental period beyond normal wear and tear. The security deposit may be applied toward any repairs. We encourage renters to inspect the trailer at pickup and note any pre-existing damage.

Question 16

Can I haul anything I want?

Accepted Answer

Trailers must be used for lawful purposes only. Do not exceed the listed capacity for each trailer. Hazardous materials are not permitted. Contact us if you have questions about a specific load.

Question 17

Do you have more questions?

Accepted Answer

Reach out anytime by phone at (417) 815-5959 or by email at zeblin@intowrental.com. We are happy to help.

Frequently Asked Questions

Booking & Reservations

Pricing & Payment

Pickup & Return

Towing Requirements

General

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